My husband and I had to cancel one leg of our flight from US (San Francisco) to Nicaragua. Aeromexico said they will give us a $600 credit after cancellation fee of $250 per person. When we called later to book another flight with the $600 credit, they said we can't...Read more
Aeromexico Airlines - It was the bad one they leave my walker in mexico cant walk.
I am murielle leconte traveling with aeromexico from miami to oaxaca i am cancer patient no wheelchair at oaxaca for both of us djenane gourgue didn t findvtheir wheelchair order too . it was a bad experience for us.
I have traveled on a number of national carrier, and AeroMexico indeed earns the review as the worst airline in the world! I arrived at Bogota's El Dorado airport for a 7:57am flight to Calgary, Canada, checked-in and received my boarding pass, cleared security, and...Read more
I didn't like
- Complete disrespect from staff
- No solutions offered
- Coward employees eager to hide behind office doors
My 2 children and I flew from Mexico City to Vancouver on January 3, 2018, flight 696. We were diverted first to Seattle and then to Calgary because of fog in Vancouver. After a lot of confusion and an extra 5 hours on the plane we were told to wait in a line to be...Read more
We purchased on Expedia 9 airline tickets for a family trip to Ixtapa Mexico leaving on 2/10/18. The owner of the airline reservation is Aeromexico even though we also flying on another airline from LAX to Mexico City. About 2 weeks ago, we noticed an error on one of...Read more
Aeromexico Airlines - RIPED OFF charged extra for my luggage wt.
They charged me $380. American dollars for my luggage that weight only 81 pounds..I tried disputing the fees but my flight was about to leave I was flying in back from Guadalajara to Dan Jose california
my daughter was flying NY-Santiago Chile via Mexico, w . aeromexico. First flight diverted for fog, trapped in plane for 6 hrs, no food all this time. finally reaches Mex City, having missed connecting flight. Airline informs her she can camp in airport 2 days until...Read more
Aeromexico fails on so many levels it is going to be tough to keep this short but I will leave out many of the issues and stick to the ones that warranted this review. - Booked tickets for 3 people over a week ago and got a standard email saying "reservation pending"....Read more
Aeromexico Airlines - Baggage lost
They lost our luggage July 1st no replay no answer. Went to airport spoke with V Dawson and no way she can solve the problem!!!! Nobody is responsible, no one to speak I need a solution!
Aeromexico Airlines - Zero valeu for money
Aeromxico had to delay its flight from Mxico to So Paulo, from fri 23jun17 23:55 to sat 24jun17 08:30 the next day. It offered accomodation in a remote holiday inn (about an hour from the airport), in front of a noisy bar and gave a voucher for a mxn 170 fast food, with a ridiculous restriction t use the voucher for a beer. This is completely incompatible with a business class ticket.
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