My fly was from Mexico City to Chicago, IL Ohare, On Monday the 9th. My luggage never arrived to Chicago, did the baggage claim. Next day, they called me to let me know that my luggage will be arriving on the next fly. Later, to let me know that my luggage was here. It...Read more
My husband and I had to cancel one leg of our flight from US (San Francisco) to Nicaragua. Aeromexico said they will give us a $600 credit after cancellation fee of $250 per person. When we called later to book another flight with the $600 credit, they said we can't...Read more
Aeromexico Airlines - It was the bad one they leave my walker in mexico cant walk.
I am murielle leconte traveling with aeromexico from miami to oaxaca i am cancer patient no wheelchair at oaxaca for both of us djenane gourgue didn t findvtheir wheelchair order too . it was a bad experience for us.
I have traveled on a number of national carrier, and AeroMexico indeed earns the review as the worst airline in the world! I arrived at Bogota's El Dorado airport for a 7:57am flight to Calgary, Canada, checked-in and received my boarding pass, cleared security, and...Read more
I didn't like
- Customer service
- Complete disrespect from staff
- No solutions offered
My 2 children and I flew from Mexico City to Vancouver on January 3, 2018, flight 696. We were diverted first to Seattle and then to Calgary because of fog in Vancouver. After a lot of confusion and an extra 5 hours on the plane we were told to wait in a line to be...Read more
We purchased on Expedia 9 airline tickets for a family trip to Ixtapa Mexico leaving on 2/10/18. The owner of the airline reservation is Aeromexico even though we also flying on another airline from LAX to Mexico City. About 2 weeks ago, we noticed an error on one of...Read more
Aeromexico Airlines - RIPED OFF charged extra for my luggage wt.
They charged me $380. American dollars for my luggage that weight only 81 pounds..I tried disputing the fees but my flight was about to leave I was flying in back from Guadalajara to Dan Jose california
my daughter was flying NY-Santiago Chile via Mexico, w . aeromexico. First flight diverted for fog, trapped in plane for 6 hrs, no food all this time. finally reaches Mex City, having missed connecting flight. Airline informs her she can camp in airport 2 days until...Read more
Aeromexico fails on so many levels it is going to be tough to keep this short but I will leave out many of the issues and stick to the ones that warranted this review. - Booked tickets for 3 people over a week ago and got a standard email saying "reservation pending"....Read more
Do you have something to say about Aeromexico Airlines? What happened? What can we help you with?