Contact Aeromexico Airlines Customer Service
Aeromexico Airlines Phone Numbers and Emails
Toll-Free Number:
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(800) 237-6639
Customer Service:
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+6 128 644 1883Australia
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+61 130 065 9021Australia
Sales:
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(800) 835-0269Guatemala
Aeromexico Airlines Emails:
Aeromexico Airlines Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Aeromexico Airlines Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Aeromexico Airlines is 8002376639. 90% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 82% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday and Saturday. The average call time is 10 minutes.
Be prepared for the call as Aeromexico Airlines may ask you for the following information to identify you as a customer: first and last name, email or nothing.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Aeromexico Airlines Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Aeromexico Airlines is 8002376639. 90% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 82% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday and Saturday. The average call time is 10 minutes.
Be prepared for the call as Aeromexico Airlines may ask you for the following information to identify you as a customer: first and last name, email or nothing.
People call Aeromexico Airlines mainly because of request for information, return/ replace and product/ service.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Aeromexico Airlines is customerrelations@aeromexico.com. 100% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Aeromexico Airlines Website:
Aeromexico Airlines Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional numbers
800 2791 9025 Honduras
0 800 052 1447 Costa Rica
1800 0162143 Belize
How Good is Aeromexico Airlines's Customer Service?
Summary of Aeromexico Airlines Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Aeromexico Airlines?
Request for Information Question:
- “How much for one laugage and a walking chair”
- “Information”
- “More Information for 2 u 3 baggage”
Return/ Replace Question:
- “Change Return Flight”
- “Seat change”
- “Change flight date”
Product/ Service Question:
- “Damaged luggage”
- “Purchase a ticket”
- “Trying to buy a ticket”
Activation/ Cancellation Question:
- “Cancel flight”
- “Flight cancelation not resolve for refund do to medical issues”
- “Cancel flight reservation”
Refund Question:
- “Refund”
- “Get my money back”
- “Refund flight due to illness”
Payments and Charges Question:
- “Reimbursement”
- “Wrong charge”
- “Drop held charge from my debit card”
Shipping and Delivery Question:
- “Saber precio de tercer maleta en vuelo de Atlanta a Mexico”
- “Lost item”
- “Porque mi maleta me la quebraron”
Account Question:
- “Password problem help in wrong langugahe”
- “Reward plan”
- “Forgot to put middle name”
Staff Question:
- “Customer service”
- “I need special service with a wheelchair round trip”
- “Service dog”
Website/ Application Question:
- “Your website shows a yellow screen whenever I go to details of my flight with an error message to try again. When I do it comes back with access denied screen”
- “Travel covid requisites”
- “Travel covid requisites and something else”
Employment Question:
- “You are not doing your job”
Other Question:
- “Lost bag”
- “Información de mi vuelo”
- “Vuelo”
Compare Aeromexico Airlines Customer Service To
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