Contact Aeromexico Airlines Customer Service
Aeromexico Airlines Phone Numbers and Emails
Toll-Free Number:
-
(800) 237-6639US and Canada General number; Toll free
Customer Service:
-
+6 128 644 1883Australia
-
+61 130 065 9021Australia
Sales:
-
(800) 835-0269Guatemala
Aeromexico Airlines Email:
Message this business
Contact Information
Aeromexico Airlines Website:
Aeromexico Airlines Help Center:
Corporate Office Address:
Aeromexico
Paseo de la Reforma 243
Cuauhtémoc,
Federal District
06500
Mexico
Other Info (opening hours):
Additional numbers
800 2791 9025 Honduras
0 800 052 1447 Costa Rica
1800 0162143 Belize
How Good is Aeromexico Airlines's Customer Service?
Summary of Aeromexico Airlines Customer Service Calls
1.2K
TOTAL
CALLS
CALLS
10:27
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Aeromexico Airlines?
Request for Information Question:
- “Flight status”
- “About my recent flight”
- “Questions about my fly”
Return/ Replace Question:
- “Change flight”
- “Change”
- “Flight change”
Product/ Service Question:
- “Buy ticket”
- “Broken luggage”
- “Damaged luggage”
Activation/ Cancellation Question:
- “Iwish to cancel or modify my flight”
- “I need to cancel my flight”
- “Canceled flight”
Refund Question:
- “Refund”
- “Complaint/refund”
- “Refund on luggage cost for a cancelled flight”
Payments and Charges Question:
- “I was charged to bring a small guitar on plane when I never have paid before!”
- “Overcharges package”
- “Past charges I need a refund”
Shipping and Delivery Question:
- “Porque mi maleta me la quebraron”
- “Lost item”
- “Oversized package”
Staff Question:
- “Customer service”
- “I need special service with a wheelchair round trip”
- “Service dog”
Account Question:
- “Log in”
- “Account”
- “Forgot item on plane”
Website/ Application Question:
- “Travel covid requisites”
- “Travel covid requisites and something else”
Employment Question:
- “You are not doing your job”
Other Question:
- “Vouchers”
- “Missing flight”
- “Baggage”
Compare Aeromexico Airlines To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Aeromexico Airlines